SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Yolo Livings (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yololivings.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool bulb, a couple of months of daily use, all as a clock, already surprised.
Very well made !
Super recommend
as in pictures! recommend!
in this store is a really good offer. i wasn't disappointed.
It's a pain in the ass to be syncing the bluetooth all the time, but it works like hell. I think it's more useful with a little remote, it already depends on how modern you want to be.
Easy set up
for such a low cost has a surprisingly high quality
Very cool, besides not having it in command and running with an app, it gives a lot more possibilities, more comfortable and save your batteries
Very vacanosnlos bulbs
a great one. highly recommend
It was awesome to get online on such favorable terms
Low priced is what i was looking for, great store!
With such a good price for I'm not surprised that it seems to be bought so often
loved it
This inexpensive turned out a really great solution for me
It took a little over two months to arrive. The packaging came in perfect condition and they work just as the page indicates.
Fast delivery, everything is fine, thank you.
Happy with the purchase. Thanks to the seller, it's a true bargain!
Exactly what describes 4 Bluetooth powered bulbs, download the app via Qr. All right, I just installed it and it works properly, se acti va n loan colors with music but goes faster the color cbio than music.
I am very surprised with the variety of colors it offers. It is also very powerful and can illuminate the entire room without any problems. The application is simple and easy to use. The shipment was very fast less than a week. The box came a little crushed but the inside intact 10/10 I recommend and will buy again
Excellent product, came right
It's just super! So beautiful and simple-did not expect! Let's hope it works longer.
Fast shipping! Really good quality. Thank you!
Everything ok