Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Everything is fine, thank you!
Just as described. I'm satisfied.
Came in time. I didn't. The kettle itself is without complaints. Great stuff.
Good
Amazing product.. arrived very fast... Thanks!
good quality!
Everything is good. Store is very attentive :) Thank you!
I did not come very quickly, but I'm happy. Cool.
Matches the description. No drawbacks
worth the money. thnx.
Received in a reasonable amount of time. Glad with the purchase
Budget from a reputable store? This is perfect!
I don't have any doubts where to buy online anymore. it's now my favourite store ever
Best online is a generous offer. the webstore is lovely!
A low cost is a perfect purchase. I am glad I managed to find such a good value for money
Good quality ! There is a protection to avoid damage, the product is well packaged. Thank u!
Best ! I really think this was the best one!
A good kettle for this money
I acquired my purchase in two weeks and I couldn't be more satisfied! It appeared very well made. I had never witnessed something like it until that moment. I'm so joyful I glimpsed it though, because it is admirable! Now this is seemingly my favorite good and number one marvel that I have had from shopping online. If I could value this thing greater than 5 stars, I would. I'm positive I'll continue to like it.
Better quality than expected, Shipping was quite fast!
The kettle is pleasant in appearance. The button that is closer to the body is boiling up to 100g, the other button performs the program on the phone. Works on Bluetooth with the phone, there is no binding to the Gateway. Remotely turn on will not work, the phone shows the temperature of water. Bought for the preparation of children's mixtures, heating at least up to 40gr. Convenient
perfectly made, no reason to worry
true to the picture
I liked it, I still did not connect it to the phone
such a great item for sale! it's awesome to have an opportunity to get it online with a top customer service