Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
this store asks the lowest price for in the universe. had a fun time talking to the seller
Thanks to the seller! Now i don't have to be worried where to buy online
I was wondering where to buy online, and thankfully found this store!
Very nice product. five stars seller, thanks.
The purchase arrived really fast! And it was accurate! Thank u friend
Received in France in 5 days!!! Ordered on Friday and received on Wednesday! Perfect.
was packed very well. very cool... came fast. recommend.
Отличный продавец! Замечательный оригинальный светильник! Удобный пульт управления! Всем советую!
I bought a third lamp.
Быстрая доставка.Красивая люстра.Я очень доволен данным товаром.(покупаю третий раз)
They received the deposit in time, checked the completeness, not included yet.
The lamp is wonderful! I advise everyone and the goods and the store! Shines what you need, everything works and pleasant bonus music through Bluetooth! Everything is super!!!
Overall is a good product but l audio is really disappointed, to make an example Alexa feels stronger. The very slow, arrived after almost 2 weeks delay than schedule
Delivery from the Czech Republic in 8 days (4-7 days). The light works great, the music also via the built-in bluetooth speaker. The volume of the speaker is quite satisfactory given its small size. SUPER 5+ I recommend buying from this store because I have ordered from him several times and everything is always OK.
Ordered the 3rd time, for myself and friends. All are happy.
Great item, thanks
Great item thanks
Went from China, although ordered from the Russian Federation, plus sdek did not notify on arrival, took it himself. Shines well, at 16 m2 quite. Implementation of the Bluetooth curve, the volume is adjustable step by step. The app wants extra and Google Protection warns about it, but without it part of the functions is not available. Let's see after the operation.
Excellent lamp, everything works, on 18 squares, the light is right. thank the store
Perfect, it's an amazing light with bt music function.
Excellent works great
It works, but every time you turn on - there is a different warmth of white - not always the same ;-(
great. thanks
Svítí výborně, over očekávání. Doporučuji.