Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
happy with the :-)
Excellent.
New is my new favourite in the store. Thanks to the seller!
Very good!
good product on a reasonable price
There are really friendly customer service. I had a lot of questions and it all was answered. I recommend buying here! Definitely!
my groupmate is so comfy with ! This is the most amazing product ever! me and my buddy would recommend this bargain. It was shipped so fast, the appraised delivery was more than later and it came sooner than in eight days after placing an order! remarkably pleased with the buying and with the customer service. And this product, outran the expectations for theworth.
With such a good price for I'm not surprised that it seems to be bought so often
man, i love it
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
it's safe to say exceeded my expectations
discount for is a great. i'm going to order it again as i was extremely satisfied with the purchase the last time
Everything is fine. Fast, high quality.
The order took a long time, but it cost waiting :) You never know if a cat will like a toy/accessory until she personally makes her verdict. The cat made a verdict on the third day: I like it very much, I don't want to drink any more water from a fountain. The drinker works quietly, glows pleasantly. Until the question with the outlet has been solved, it works with us from the bank.
Все как в описании. Доставка СДэк очень быстро! Котёнок правда не обращает на неё внимания) может ещё Маленький, но сыну 2-х лет пришлась по вкусу, моет руки)
אחלה מכשיר ממליצה בחום לקנות, מגיע עם כבל usb . הכבל די קצר . אבל החתולה שלי ממש אוהבת!
wszystko spawanie I szybka dostawa
просто супер кошке понравилось
16 заказ 25 уже пришёл до Томска! Работает Тимофей уже попробовал! Я довольна! Спасибо продавцу!
Thank you very much, I'm very satisfied. Do you have coupons for other purchases in your store?
Все соответствует. Котам пофиг. Не пьют. Только смотрят
Llego todo muy bien, mis gatos están encantados. Gracias
Написано менять через 2-4 недели, посмотрим как будет на самом деле. Залил очищенную воду
super bien arriver bien emballer juste le carton un peu abîmer mais l appareil est fonctionnel les chaton sont heureux
Заказ пришел за неделю со склада г. Москва. Поилка работает, кошки пьют .